Privacy policy

SIA VidexIQ
Address: Bruninieku Street 28 – 83, apartment No. 83, Riga, LV-1011, Latvia

Introduction

This privacy policy explains how we collect, use, and protect your personal data when you access and use this website (URL: http://videx-iq.com). We are committed to safeguarding your privacy in accordance with the General Data Protection Regulation (GDPR) and the applicable laws of the Republic of Latvia.

Data we collect

We may collect the following categories of personal data:

Contact information (such as name, email address, phone number).
Technical information (such as IP address, browser type, operating system, and access times).
Usage data (such as pages visited, time spent on the website, and interactions).
Information you voluntarily provide (such as inquiries, feedback, or uploaded content).

How we use your data

We use your personal data for the following purposes:

To provide and improve our services.
To respond to inquiries and communicate with you.
To personalize user experience.
To maintain security and prevent fraudulent activity.
To comply with legal obligations.

Legal basis for processing

We process your personal data based on one or more of the following legal grounds:

Your consent.
The necessity to perform a contract or take steps at your request before entering a contract.
Compliance with legal obligations under Latvian or EU law.
Our legitimate interests, such as improving services or ensuring website security.

Cookies and tracking technologies

This website uses cookies and similar technologies to enhance functionality, analyze traffic, and personalize content. You may disable cookies through your browser settings, but some features of the website may not function properly.

Data storage and retention

We store your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. After this period, your data will be securely deleted or anonymized.

Data sharing and disclosure

We do not sell or rent your personal data to third parties. However, we may share your data with:

Service providers and partners who assist us in operating the website.
Authorities or regulators where required by law.
Third parties in the event of a business transfer, such as a merger or acquisition.

Data security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.

Your rights under GDPR

You have the following rights regarding your personal data:

The right to access the personal data we hold about you.
The right to request correction of inaccurate or incomplete data.
The right to request erasure of your data (“the right to be forgotten”).
The right to restrict processing of your data.
The right to data portability.
The right to object to processing based on legitimate interests.
The right to withdraw consent at any time, without affecting the lawfulness of prior processing.

To exercise your rights, please contact us using the information below.

International data transfers

If your personal data is transferred outside the European Economic Area, we will ensure that appropriate safeguards are in place to protect your data in compliance with GDPR.

Changes to this policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact information

If you have any questions about this privacy policy or how your personal data is handled, please contact us:

info@videx-iq.com

Last update: 25.10.2025